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  1. ShapeNetSoftware Knowledge Base
  2. Frequently Asked Questions
  3. Financials

Financials

  • How to Add a Tip
  • How can I defend myself against chargebacks?
  • There are Chargebacks on my banking statement. How do I figure out who the member is?
  • Accepting Payments
  • Trainer Payroll - Trial Session
  • I took a payment but chose the wrong payment type.
  • How to reconcile payments or discrepancies with monthly batch numbers for EFT processing
  • How do I correct an EFT batch item that was incorrectly finalized?
  • How Do I Issue a Credit to a Member's Credit Card
  • How do I track which Salesperson is taking a payment?
  • How is the value of goods calculated on a month-to-month membership with no term date?
  • How do I print and email a receipt for a purchase that has already been made?
  • How can I find a Financial Transaction ID?
  • Will Inactive Products still display on the financial reports
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