How to configure the share member portal feature

Multi-Facility Systems

If you would like to have a single virtual system for your remote sites to connect to, submit a support ticket to support@shapenetsoftware.com

How members connect to the Share Portal.

1.  Members must own a package purchased from their home facility that has the 'Share Portal' enabled.

• Create a service package that the member will use to connect to the Share Portal.  The only requirement for this package is the 'Share Portal' must be enabled on the package.  You can use an existing package or create a new one.

• The first time a member connects to the Share Portal, a member account is auto-created in the Share Portal.  This member account is recognized by the unusual Card ID.  The Card ID is created by combining the Facility ID + the Facility site + the member's unique identifier in their home club.  Example 000038-000006-6321.  38 = Abs and No Flab + Houston + Member.
• Members must not be added directly to the Share Portal as a member.
• Create service packages for the member to purchase that will allow them to participate in LIVE Remote Classes, view videos, or virtual programs.
• The Member will always connect to the Shared Portal from their Home Facility.  They DO NOT have a log in directly to the Shared Portal.
• The Member can return to their Home Facility from the Shared Portal by click the < icon.