How to Reset a User's password

November 06, 2019 02:39 Updated

How to Reset A User's Password

1. click Find User
2. search for User
3. from Actions, click Access Control
4. enter new Password twice, click Update Password
5. have User login with new Password
6. User will be prompted to change Password

NOTE : Please do not use the special character "&" sign. The system does not recognize this and the password will not work.