How to Clear an Open Balance with a No Charge Payment?

At times it is necessary to clear or reduce a membership open balance if the member does not owe the amount or you won't be collecting the amount.  To adjust the balance:

• Membership Actions-->Payment
• Enter the amount to be cleared in the membership payment amount field
• Continue
• On the checkout screen, change the tender in step 3 to 'no char
• Add a note and submit
• Go back to scheduled payments and confirm the amount due is now correct