How can I locate Members that have a Past Due Balance owed to my facility?

The Open Balance Reports are the best place to work your open balances.  From these reports, you will be able to 

-->Quickly take a past due payment

-->Notate any communication with the member

-->Mass email, mass text past due notices directly to member

-->Generate invoices for mailing or emailing

-->Create batches to send to collections

Shape has separate report for each Category as well as a combined report.

Open Balances (Memberships) 

 -> Quick Reports - Open Balances

Open Balances (Services)

 -> Quick Reports - Open Balances (Services)

Open Balances (POS)

 -> Quick Reports -> Open Balances (POS)

Open Balances (Combined)

 -> Reports -> Financial -> Open Balances (Combined)