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  1. ShapeNetSoftware Knowledge Base
  2. VIDEO TUTORIALS

VIDEO TUTORIALS

Step-by-step video tutorials to help you take full advantage of your ShapeNet Account. Our videos cover many topics, including: How to Manage Security templates for admins, Member's and Trainer's! How to Create/Edit Membership/Service packages and Classes for purchase.

SYSTEM SETUP

  • All About User Types
  • What is an Administrator
  • Trainers and Trainer Payroll
  • Managing Employees in Shape
  • Field Definitions
  • Product Categories
See all 7 articles

HOME SCREEN NAVIGATION AND QUICK LINKS

  • How to Navigate your Home Screen and Quick Functions/Reports
  • Using Quick POS

MEMBERSHIPS

  • Adding a Membership Type
  • How to Manage Membership Types
  • Adding Members and Billing Information
  • Purchasing or Reopening a Membership
  • Overriding Membership Options During Purchasing
  • Managing and Adjusting Membership Billing Dates
See all 13 articles

SERVICES

  • Service Type Settings
  • Service Settings - Scheduling Limitations
  • Service Actions: Billing, Scheduled Payments, Payments, and Reverse Payments
  • Freezing and Cancelling a Service and How to View Expired Services
  • Scheduling One-On-One Personal Training Sessions

CLASSES

  • Adding Class Types
  • Adding a Class to the Schedule
  • Managing Scheduled Classes and Future Appointments
  • Why Can't I Schedule Members Into a Class?

MEMBER PORTAL

  • Controlling What Your Members See on the Member Portal
  • Member Portal Setup: Part 1
  • Member Portal Setup: Part 2

POS

  • The member can use a prepaid account to pay for services or POS items online

GAMIFICATION

  • Gamification Video
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